We are committed to respecting and protecting your privacy. This policy details the personal data we collect and why, how we use this information and how you can access and update it.
Who we are
Troytown Ltd
Troytown Farm
St Agnes
Isles of Scilly
TR22 0PL
What information do we collect about you?
We collect information while you use our website and when you get in touch or sign up to our services. The personal information we collect from you while using the site includes your IP address and information about what pages are accessed and when. Website usage information is collected using cookies (see below).
If you contact us or fill in an enquiry form online, we will also collect your name and email address, which will be stored in our contacts list.
If you make a booking, we may also collect information such as your telephone number and address.
We have put in place suitable physical, electronic and managerial procedures to safeguard this information. Any personal information is kept private and securely stored until a time it is no longer needed, or until you request that we remove it from our records.
How will we use the information about you?
If you fill out a contact form on our website, we will use the details to contact you by email or telephone in relation to your enquiry.
If you make a booking through our website, we will use your information to process your booking. At this point you can choose to be included in our marketing list.
We may use our marketing list from time to time to send information about offers or information which we think may be of interest to you. You can ask to be removed from this list at any time by sending us an email to stay@troytown.co.uk, by calling +44 (0)1720 422360, or by writing to Laura Hicks at Troytown Farm, St Agnes, IOS, TR22 0PL.
We will never share your data with any other companies or individuals. We will only transfer your personal information to a third-party if required by law to do so.
If you are unhappy with how we have collected or used your data, you have the right to complain to the Information Commissioner’s Office (ICO).
Access to your information
You have the right to access any data that relates to you, ask for it to be deleted, or remove it from our marketing list. You can also check, correct and update your information (for instance, if you change address or email address). To do this, please email to stay@troytown.co.uk.
Cookies
This website uses cookies, which are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They are used to tailor your return visits and provide a more personalised experience, or to assist in monitoring website usage. They do not allow us to identify you as an individual.
It is possible to disable cookies using your browser preferences.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last updated on 6th March 2018.